US APPLE GIFT CARD · HELP

Check your balance after gift card redemption

Find your Apple Account balance and investigate an unexpected amount.

Images are simplified illustrations, not real account screenshots. Labels may vary by system version.

01Look below your account name

In the App Store account page on iPhone or iPad, a balance appears below your name when funds are available. No amount generally means no balance. On Mac, check the App Store account area.

Look below your account name — operation illustration — Look below your account name · Illustration

02If the amount differs

Check the account, reopen the App Store and review purchases or subscription charges. Do not repeatedly submit an already redeemed code. Keep your order and error details for support.

If the amount differs — operation illustration — If the amount differs · Illustration

Keep in mind

The illustrated $20.00 is an example, not your real account balance. Refer to the current value shown by Apple.

Read the Apple Support reference ↗ · Contact our support